Wilkes County

Wilkes County will decrease the present lead time for adult health patients receiving a PE (physical exam) from baseline (to be measured) to 60 minutes. We will accomplish this by October 2010. We will do this to improve patient satisfaction, reduce the time a provider has to wait for a patient to be ready for an exam, and to improve clinic staff satisfaction. We will achieve this by using Lean principles and QI tools.

NC Center for Public Health Quality

 

Programs supported by:

BlueCross BlueShield of NC FoundatoinThe Duke Endowment

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